Frequently Asked Questions (FAQs)

When will my order arrive?

For U.S. orders, your package should arrive in 7-10 days. If you're ordering internationally, it may take 14-21 days to reach you. These are just estimates, so shipping times may vary—but we’ll do our best to get your order to you as soon as possible!

Do you offer expedited shipping?

Right now, we don’t offer expedited shipping. We know waiting isn’t fun, but we promise—your order will be worth it!

Can I return my order?

Since each item is made just for you, we can’t guarantee returns. But if there’s a problem with your order, don’t worry! Just reach out to us, and we’ll do our best to make things right. You can also check out our Return Policy for more details.

Do you offer custom designs?

At the moment, we don’t offer custom orders—but we hope you’ll find something in our collection that’s totally your vibe!

Got more questions? We’re happy to help! Feel free to reach out anytime at hello.hardpassclothing@gmail.com